Last Updated: [Last Updated]
Hostda Soft (“we”, “our”, “us”) operates hostdasoft.com and provides digital products and services. We are committed to protecting your personal data and processing it in accordance with the GDPR and applicable laws.
1. Who We Are
Controller: [Hostdasoft OÜ] (e.g., Hostda Soft OÜ)
Registered Address: [Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 5, 10117]
Contact: support@hostdasoft.com
2. Data We Collect
- Account Data: name, email, username, phone (optional).
- Transaction Data: order details, billing info; card data is processed by our payment processors (we do not store full card numbers).
- Technical Data: IP address, device/browser info, cookies, analytics, log data.
3. How We Use Your Data
- Process orders, deliver digital goods (licenses, accounts, subscriptions).
- Provide customer support and account management.
- Improve performance, security, and user experience.
- Comply with legal obligations (tax/VAT, anti-fraud, accounting).
4. Legal Bases (GDPR)
- Contract – to fulfill your order or subscription.
- Legitimate Interest – to secure our services and prevent fraud.
- Legal Obligation – bookkeeping, tax/VAT compliance.
- Consent – for optional analytics/marketing cookies.
5. Cookies & Analytics
We use cookies and similar technologies to operate and improve our site. Where required, a cookie banner will request your consent. You can manage cookies in your browser settings.
6. Sharing & Processors
We share data only with service providers necessary to operate our services, under data-processing agreements:
- Payment: Stripe, PayPal, Adyen/Checkout.com/Airwallex (as applicable).
- Infrastructure & Security: hosting provider, CDN (e.g., Cloudflare), email service.
- Analytics: Google Analytics (if enabled).
We do not sell personal data.
7. International Transfers
Where data is transferred outside the EEA, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs).
8. Retention
- Order records: at least 5 years (legal/accounting).
- Account data: kept while your account is active or until deletion request, subject to legal holds.
9. Your Rights
You may request access, rectification, erasure, restriction, portability, and object to processing. You may withdraw consent at any time.
To exercise rights, contact support@hostdasoft.com.
You may lodge a complaint with the Estonian Data Protection Inspectorate.
10. Security
We implement technical and organizational measures (TLS/SSL, access control, logging) to protect your data.
11. Children
Our services are not directed to children under 16.
12. Changes
We may update this policy. The “Last Updated” date reflects the latest version.